FAQ - Fitting and Production
Q. Where are the shoes produced?
A. Giordanodieci.com is located in the north of Italy, close to Milan and in the centre of the Italian fashion district.
Q. Are all the shoes truly hand made in Italy?
A. Yes they are. As a factory we have been producing truly handmade in Italy shoes for more than 60 years, for the most prestigious Italian and International fashion brands.
Q. Do each component of the shoes come from Italy?
A. Yes they do. Some of the raw skins might come from other countries but they are all treated, dyed and finished in Italy. Our shoes are made of the finest leathers and the highest quality of components to assure you the best quality, everlastingness and comfort.
Q. Do any of the leathers or skins used come from any animal in risk of extinction?
A. No, none of our leathers comes from animal in risk of extinction
Q. do you offer any vegan shoe?
A. Our styles in fabric with rubber sole can be produced as vegan shoes using a synthetic lining. Please contact us at customarecare@giordanodieci.com before placing the order. Moreover, you might also contact our Customer Service Office in case you are interested in other kind of vegan shoes. For example, if you like a style in fabric that right now is offered only with leather sole, please contact us at customarecare@giordanodieci.com as we might be able to build a vegan bottom just for you.
Q. Are all sizes always available?
A. Yes, they are. Giordanodieci.com has a limited stock but all sizes will always be available, because being the producers we are capable to put in production the missing sizes at any time.
Q. I usually have fitting problems when buying my shoes. Would you be able to suggest the best size for me?
A. Our Customer Care Office will be at your disposal. Please contact us at customercare@giordanodieci.com before placing the order. As producers of the shoes, we will do our best to provide you all the assistance you might need.
Q. My shoe size is not included in the list of available sizes you are offering. Would you be willing to make me a pair anyway?
A. Please contact us at customarecare@giordanodieci.com . Our office will discuss with you the possibility of producing a special size for you and which might be the extra costs.
